INFORMATION & CONTACT US
FREQUENTLY ASKED QUESTIONS
The duration of dispatching an order depends on the type of order you have placed. In-stock items (Items that we stock in our 3 stores across India: Chandigarh, Indore, and Jaipur): These items are dispatched the same or the next day of order placement.we will keep doing update you with phone ,email and sms all steps of your order processing.
Once your order has been logged and payment has been received, the seller confirms receipt of the order and begins processing it. You will receive an email containing the details of your order when the seller receives it and confirms the same. In this mail you will be provided with a unique Order ID, a listing of the item you have ordered and the expected dispatch or delivery time. You will also be notified when the item are shipped to you. Shipping details will be provided with the respective tracking number.
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You can either write us at [email protected] or call at +91-9351976905 from Monday to Saturday, 10 AM to 7 PM to initiate a return. As far as possible we will facilitate the collection of the item. In this case, we cannot arrange for pick-up. you can return items through the Speed Post courier service and share tracking details. we will refund the cost of courier.
In case of a failure payment, Information passed on to payment gateway is correct like account details, billing address, password (for net banking) Your Internet connection is not interrupted in the process of payments. If your account has been debited after a payment failure, it is normally back to your bank account within 7 business days. You can email us on [email protected] or please give us a call with your order number for any queries.
If an item is found damaged or incorrect as per description on our website or units are missing as per ordered quantity, please send a photo of the outer packaging and products received to our customer care at [email protected] or call us on +91-9351976905 within 14 days of receipt of the product. We will arrange a reverse pickup for the product and then issue either a full refund, or a different item in exchange, as per your request. Please note that replacements are only subject to availability of the particular product.
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OUR FITNESS CENTER.
Nutrock – Fitness Center is a professional fitness training center. In today’s race life ,we are unable to pay attention to body. Nutrock has planned some really interesting nutritious diet and workout strategies for you and your family members. we have arranged your health & fitness program.